Last Updated: January 2025
Welcome to GuardSupport.org (“GuardSupport”, “we”, “our”, “us”). By using our website and services, you agree to the following terms. If you do not agree, please do not use our site or services.
We provide:
Service scope varies by plan or agreement.
Client must provide accurate access credentials for security work including:
You are responsible for backups unless using our backup plan.
All services require upfront payment unless stated otherwise. We reserve the right to modify pricing at any time. Subscription plans renew automatically unless cancelled.
Because cybersecurity services involve manual labor, expertise, and time, all payments are non-refundable once work begins.
If work has not started and a refund is requested within 24 hours, we may approve refund at our discretion.
While we use best-practice security methods, no system is 100% secure. We do not guarantee:
We may work with tools or platforms such as hosting firewalls, monitoring tools, or malware scanners.
We are not responsible for the performance or policies of third-party platforms.
GuardSupport is not liable for financial loss, downtime, performance issues, hosting errors, plugin conflicts, or malware reinfections after service.
Total liability shall not exceed the amount paid for the service.
Credentials shared with us are kept confidential and removed after service unless ongoing support is requested.
We may suspend or refuse service for:
We may modify these terms at any time. Updates will be posted on this page.
These terms follow applicable international digital services and internet commerce laws.
Email: support@guardsupport.org
Website: guardsupport.org